ITIL 4 Foundation Online Course
The ITIL® Foundation e-learning course is based on the official ITIL 4 syllabus and available in English and French. Developed by QRP in-house experts, our fully accredited ITIL e-learning course has been taken from the official ITIL syllabus and made into an interactive online training solution in order to prepare you for the ITIL Foundation exam.
- Understand the key concepts of Service Management
- Understand how the ITIL guiding principles can help an organization adopt and adapt service
- Understand the four dimensions of service management
- Understand the purpose and components of the ITIL Service Value System
- Understand the activities of the Service Value Chain, and how they interconnect
- Know the purpose and terms of the 15 ITIL practices
- Understand 7 ITIL practices
How to buy your ITIL 4 E-learning?
Click on “Book now” to buy your e-learning! The exam is included in the price. You will have 6 months access to an online platform, where you can study for your exam. After buying your e-learning, you will receive an exam voucher and all the information for booking and passing your exam.
For our e-learning training course participants only need an Internet-capable PC, a reliable internet connection and an updated browser (such as Firefox, Chrome or Internet Explorer).
ITIL exam online
The objective of the ITIL V4 Foundation exam is to verify that the candidate has a sufficient understanding of the ITIL 4 IT service management framework, to be able to obtain the ITIL 4 Foundation certification.
- Number of questions: 40
- Type of questions: MCQ
- Score: 40 points maximum
- Pass rate: 65% or more
- Duration: 60 minutes (75 for non-bilinguals)
- Closed book exam
- Language: English or French