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ITIL 4 Foundation E-learning
ITIL Foundation

ITIL 4 Foundation Online Course

The ITIL Foundation e-learning course is based on the official ITIL 4 syllabus and available in English and French. Developed by QRP in-house experts, our fully accredited ITIL e-learning course has been taken from the official ITIL syllabus and made into an interactive online training solution in order to prepare you for the ITIL Foundation exam.

Objectives:

  • Understand the key concepts of Service Management
  • Understand how the ITIL guiding principles can help an organization adopt and adapt service
  • management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL Service Value System
  • Understand the activities of the Service Value Chain, and how they interconnect
  • Know the purpose and terms of the 15 ITIL practices
  • Understand 7 ITIL practices

Try our Demo lesson for free

How to buy your ITIL 4 E-learning?

Click on “Book now” to buy your e-learning! The exam is included in the price. You will have 6 months access to an online platform, where you can study for your exam. After buying your e-learning, you will receive an exam voucher and all the information for booking and passing your exam.

For our e-learning training course participants only need an Internet-capable PC, a reliable internet connection and an updated browser (such as Firefox, Chrome or Internet Explorer).

ITIL 4 Foundation exam

The objective of the ITIL V4 Foundation exam is to verify that the candidate has a sufficient understanding of the ITIL 4 IT service management framework, to be able to obtain the ITIL 4 Foundation certification.

  • Number of questions: 40
  • Type of questions: MCQ
  • Score: 40 points maximum
  • Pass rate: 65% or more
  • Duration: 60 minutes (75 for non-bilinguals)
  • Closed book exam
  • Language: English or French
LevelDurationLanguageDateCityAmount
ITIL 4 Elearning - Foundation6 month accessEnglishOnlineCity475+ VATBook now
ITIL 4 Elearning - Foundation6 months accessFrenchOnlineCity475+ VATBook now

FURTHER INFORMATION

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