Articles & Case Studies

Download the 2019 version of our Training Catalogue and find the right course for you and your organization, including PRINCE2, Agile, Scrum, PMO and IT training. QRP International is an Accredited Training Organisation (ATO) for and delivers accredited training services in the following areas: project (PRINCE2, Scrum, Agile) programme, PMO Management, IT Service Management and Change Management.
Each course is listed with:
– description,
– ideal target audience,
– objectives,
– training programme.
It’s an easy way to have an overview of all our training services, and a useful document to keep at hand for future use.

Download the PM² Training Programme, the PM methodology developed and supported by the European Commission: a practical document with all info about the course, the target audience, the objectives and the complete programme for each day of training.

THE BEST TEMPLATE FOR YOUR PROJECTS!
The Process Flow Diagram is a key document for all project managers that want to run a project following the recommended steps and processes. The PRINCE2 Process Flow Diagram is a graphical ‘at a glance‘ representation of all the PRINCE2 processes and how they fit together and it shows all the processes involved in running a PRINCE2 project from start to finish.
This version of the Process Map is the renewed and updated one according to the new 2017 version of the PRINCE2 method:
– 7 Processes forming the project management
– 7 Principles forming the basis of good method of managing projects
– 7 Themes, knowledge areas which support specific key areas of project management
PRINCE2 (Projects IN Controlled Environment) is a structured method for the effective and efficient management of projects. It is a generic, best-practice approach for the management of all types of projects and it has become the de facto standard for organising, managing and controlling projects globally.

It is very important to choose the right methodology among the several Project Management Methods available. Whether you are a professional who wants to improve the CV and upgrade your skills, or you are a Project Manager/ PMO and need to select a Project Management method for your team or department, this is a crucial decision to take. Download this overview to discover key differences and similarities among the 3 most known and widespread Project Management methods, and choose the right fit for your organization:
– PRINCE2
– PMP
– AgilePM

This paper from Axelos Best Practice explores the context of ITSM in modern-day organizations, covering the improvement of practices over time, and the challenges we are facing today. It then proceeds by aligning the wider scope of ITSM to specific DevOps practices and highlighting key improvement opportunities with tips on how to get started. The last section of the paper provides a new view on the role of IT Operations in the modern organization, a role that allows IT Operations to fully utilize their expertise and become a trusted advisor and a true business enabler.

The general term “Agile” represents a variety of methods and practices that align with the value statements present in the Agile manifesto. Agile is a mindset. There is not one Agile Project Management approach that works for all situations; rather there are several types of Agile methods (often called frameworks) to help meet the varying needs of different organizations and teams.

Top 5 ITIL do’s and dont’s
This case study about the Walt Disney Company in Florida explains the ITIL implementation journey of Kevin Kasunic, Manager Business Transformation, leader of a team within the Strategic Programme portfolio. The case study includes:
– How to set up an inclusive approach to minimize resistance to change
– Recommended Best Practices
– Top 5 ITIL Do’s and Don’t
Copyright © AXELOS Limited 2016 used under licence from AXELOS Limited. All rights reserved.

PM² is a Project Management Methodology developed and supported by the European Commission. This unique 2-days course is particularly relevant for those organizations and people involved in international collaborative EU funded projects or willing to apply for EU grants.
Download this complete training program to have an overview about:
– General training info
– Target Audience
– Prerequisite
– Training Structure
– Price

PM² is a Project Management Methodology developed and supported by the European Commission which captures the experience of EU institutions from managing thousands of projects, change initiatives, programmes and grants. PM² has been custom developed to fit the specific needs, culture and constraints of EU Institutions and Public Administrations, but also incorporates elements from globally accepted best practices, standards and methodologies, such as PRINCE2, PMI’s PMBOK and IPMA. The result is an easy-to-implement methodology suitable for any type of organization.

Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The group is the world leader in food and pharmaceutical products testing and within the field of environmental laboratory services. This case study illustrates a pilot project to test the feasibility of digitally archiving documents that were currently held in paper storage. The project had challenging targets for cost savings. These goals were met by selecting PRINCE2 as project methodology, which delivered additional benefits in improving project delivery.
The case study includes:
– Choice of the PM approach
– Key milestones of the project
– Kick-off
– Project work/ Review/ Approval
– Challenges and Lessons
Copyright © AXELOS Limited 2017 used under licence from AXELOS Limited. All rights reserved.

This white paper describes the synergies between ITIL best practices and DevOps (development and operations) practices. ITIL focuses on the lifecycle of services, from inception to retirement, and provides best-practice guidance for IT service management (ITSM). The ITIL service lifecycle includes the development and operation of services. DevOps is a movement, inspired by lean methodology and agile development practices, which aims to achieve seamless workflow for product synchronization between all possible organizational functions – especially development and operations groups. A DevOps approach tries to reconcile the different priorities and processes of these groups, all for the purpose of facilitating greater business agility and delivering more value to the end user. In some organizations, this work is performed by virtual teams from different groups.

It’s very important to choose the right Project Management method for your work and the one of your team, department or the entire organization. The choice you make will influence the way your work, and the way you communicate with your PMs colleagues. This paper offers an overview of the 3 most popular Project Management Methods and Certification:
– PRINCE2: PRojects IN Controlled Environment
– PMP: Project Management Professional
– AgilePM: Agile Project Management
Each of these 3 Project Management Methods is presented with key differences and similarities, in order to help you take an informed decision.