Articles & Case Studies

The guiding principles are universal and enduring. They provide guidance, encourage decision making and promote continual improvements at all levels. Following ITIL’s guiding principles, you will create bigger value for all stakeholders involved in your organization.

We created a clear overview of these 7 guiding principles in an infographic. Print it out and hang it somewhere where you can see it. That way you are sure to apply all principles!

Scrum is the most renowned and popular Agile Framework out there. You have probably heard the terms ‘daily stand-up meeting’ and ‘sprint’, but what do they actually mean? This White-paper explains the foundation of Scrum and provides a complete overview. For example what project to apply Scrum to, how to set up your Scrum-team and the roles & responsibilities. Download it for free.

Discover our latest way of teaching; QRP’s virtual classroom. This brochure will answer all your important questions. It will explain the structure of our virtual classroom and why you will love it!

QRP International customizable PRINCE2 2017 Project Initiation Document (PID) template is a useful document to help you in your PRINCE2 project work. Download the  Project Initiation Document (PID) template, available in Microsoft Word format.

Download the 2020 version of our Training Catalogue and find the right course for you and your organization, including PRINCE2, Agile, Scrum, PMO and IT training. QRP International is an Accredited Training Organisation (ATO) and delivers accredited training services in the following areas: project (PRINCE2, Scrum, Agile, PM2) programme, PMO Management, IT Service Management and Change Management.
Each course is listed with:
– description,
– ideal target audience,
– objectives,
– training programme.
It’s an easy way to have an overview of all our training services, and a useful document to keep at hand for future use.

Download the PRINCE2 Training Programme: a practical document with all info about PRINCE2 courses:
– the certification levels (Foundation, Practitioner and Combi),
– the ideal target audience of the training,
– the objectives of a PRINCE2 course,
– the complete programme for each day of training.
It’s a useful document to keep at hand for your knowledge about the types of PRINCE2 training available.

Download the PMP Training Programme: a practical document with all info about the course, the certification levels, the target audience, the objectives and the complete programme for each day of training.

Download the ITIL 4 Training Programme: a practical document with all the info about the new ITIL version 4 course, certification levels,  target audience, objectives and the complete programme for each day of training.

Download the DevOps Training Programme: a practical document with all the info about the new ITIL version 4 course, certification levels,  target audience, objectives and the complete programme for each day of training.

This report is the result of a global research conducted by the DevOps Team together with IT leaders and influencers. It offers a complete view of the necessary skills to be part of DevOps and the digital transformation.

© 2019 DevOps Institute. All Rights Reserved.

QRP International customizable PRINCE2 2017 Benefits Management Approach template is a useful document to help you in your PRINCE2 project work. Download the  Benefits Management Approach  template, available in Microsoft Word format.

The ITIL® Best Practice framework is recognized to be the most enabled IT best practice within firms worldwide. A new version of ITIL, ITIL 4® is being released by Axelos but what about the changes between ITILv3 and ITILv4? What about the exact schedule of the launch of ITIL 4? What to do with my ITILv3 certificates and credits? Download the article and get your questions answered!