What is a Service Manager? What is the function of a Service Manager within an organization? What are the key skills and competencies s/he must have? Read the blog post and get the aswers!
What about the transition towards agility? Are organizations ready to change? Jon Ward is an expert Agile coach and he talked with us about the challanges of his profession. Curious? Keep reading!
What is the right Agile methodology to choose? How to understand what is the Agile framework that fits the best my projects and the organization needs? What are the main differences between AgilePM and Scrum? Keep reading the blog post and find the answers!
Are ITIL and Agile IT methodologies as DevOps incompatible or could they be a good match for the efficient IT and Service Management? If you still believe that ITIL 4 fall under the umbrella of old-fashioned waterfall mehodologies, this blog post is just for you!
What's the role description for "Scrum Master"? What does a Scrum Master do? What about their relation with the Scrum Teams? Is there a specific set of skills to be a Scrum Master? If you are not so sure about what a Scrum Master is and does, this blog post is here for you, keep reading it and get free of doubts!
Are organizations well prepared to deal with change? In this post, Melanie Franklin explains how to deal with change in a fast-paced agile environment. Curious? Keep reading!
What are the differences between the Scrum Master and the Project Manager? Are they two comparable roles? What are the characteristics of an Agile Team? How does the Project Manager interacts with the Development Team? Read this post and get the answers!
PM² is the Project Management Method developed by the European Commission and it's the standard for all the EU infrastructure projects. How was it developed and why it become so diffused? Read the post and discover the story of PM²!
How is the PRINCE2 Foundation exam look like? How many questions are there? What about the kind of questions? What about the pass mark? Keep reading this blog post and you will find an answer to all of your questions!
2019 is marked by the update of ITIL, the de facto international Service Management guidance. ITIL 4 Foundation has been released in March and all the further modules will be available end 2019. If you already are ITIL v3 certified what should you do with your earned credits? Is there a transition module between the two versions? If you can't wait to know more, keep reading!