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Best Practices Blog

News, updates, resources, tips and interviews: Project, Programme, Portfolio, Agile, IT Governance & Service Management, Change Management.

Is it possible to integrate ITIL 4 with LEAN and Agile Frameworks?

Are ITIL and Agile IT methodologies as DevOps incompatible or could they be a good match for the efficient IT and Service Management? If you still believe that ITIL 4 fall under the umbrella of old-fashioned waterfall mehodologies, this blog post is just for you!
Date: 22/10/2019| Category: IT Governance & Service Management| Tags: ,

What is a Scrum Master: the role and responsibilities

What's the role description for "Scrum Master"? What does a Scrum Master do? What about their relation with the Scrum Teams? Is there a specific set of skills to be a Scrum Master? If you are not so sure about what a Scrum Master is and does, this blog post is here for you, keep reading it and get free of doubts!
Date: 15/10/2019| Category: Best Practices Glossary| Tags:

Challenges and Opportunities in Agile Change Management: interview with Melanie Franklin

Are organizations well prepared to deal with change? In this post, Melanie Franklin explains how to deal with change in a fast-paced agile environment. Curious? Keep reading!
Date: 08/10/2019| Category: Tips and interviews| Tags: ,

From ITIL v3 to ITIL 4: tips for ITIL v3 certified

2019 is marked by the update of ITIL, the de facto international Service Management guidance. ITIL 4 Foundation has been released in March and all the further modules will be available end 2019. If you already are ITIL v3 certified what should you do with your earned credits? Is there a transition module between the two versions? If you can't wait to know more, keep reading!
Date: 10/09/2019| Category: FAQ| Tags:

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