QRP International has a long experience in organising training for project, programme and portfolio managers. Over the years, QRP has supported many professionals and their organisations in setting up and running a PMO. For this edition, we will meet in Brussels, creating an opportunity for participants to exchange experiences and connect with other PMO professionals in person.

ABOUT THE USER GROUP

Following training is the first step toward introducing new habits and ways of working. Translating that inspiration into practical action is the next critical step.

However, in standard training programmes, this stage is rarely included as part of the course, leaving participants to navigate the implementation journey on their own. Successfully applying new approaches can therefore be challenging, especially since PMOs are often run by a small number of professionals – or even a single person – within large organisations.

This user group aims to address this need by bringing together professionals with similar backgrounds and profiles to exchange experiences and discuss specific topics related to PMO management. During each edition, experts and participants will explore relevant PMO challenges, combining practical examples, knowledge sharing and interactive exercises.

DISCUSSION TOPICS NOVEMBER 2026

The topic of this edition of our PMO User Group will be: How to Manage a Portfolio in Disruptive Times. Joining us to speak and share his knowledge will be Jan Bovend’aerde, Agile IT Delivery Manager and consultant specialising in agile transformation and practical implementation.

Portfolio Management has become increasingly important as organisations face tighter budgets and need to ensure that investments are directed towards the initiatives that create the most value. At the same time, organisations are dealing with continuous disruption caused by factors such as AI, geopolitical developments and rapidly changing business priorities.

These constant changes often lead to shifting budgets, changing project priorities and increased pressure on delivery teams. This raises an important question: how can organisations remain flexible while ensuring that the right initiatives continue to receive attention and investment?

During this session, we will explore the role of agile (or adaptive) portfolio management in helping organisations respond effectively to uncertainty and continuous change. Agile Portfolio Management does not replace traditional portfolio management, but introduces greater flexibility, continuous prioritisation and stronger alignment between strategy, investments and execution.

The session will cover three key themes:

• From idea to execution
• Prioritisation in a changing environment
• The role of the Minimum Viable Product (MVP)

Instead of our usual discussion format, this edition will include an interactive prioritisation exercise. Participants will work in groups and apply the WSJF prioritisation technique directly to a practical case, allowing them to experience how Lean Portfolio Management principles can support decision-making in complex environments.

WHY SHOULD YOU ATTEND THIS WORKSHOP?

• Discuss challenges related to portfolio management and prioritisation
• Discover practical approaches used by other organisations
• Learn how Agile portfolio practices can support decision-making in uncertain environments
• Apply WSJF prioritisation in an interactive exercise
• Exchange experiences with other PMO professionals
• Get inspired by real-life cases and expert insights
• Get 1,5 PDU

WHERE & WHEN?

• Location: Brussels, Belgium
• Date: 18 November 2026
• Starting time: 15:00
• End time: 18:00
• Catering: Soft drinks and sandwiches
• Event structure: Presentation, customer cases, interactive prioritisation exercise and Q&A
• Language: English
• Attendance fee: FREE! Registration required
• Registration: To join, please fill in the form below and click on “Register Now”.

MORE INFORMATION

For more information about the content of this PMO User Group, contact us and we will reply by email or phone as soon as possible.

NOTE: This user group is an information session containing interactive elements. This session does not provide any formal qualification or certification in Agile Portfolio Management or Lean Portfolio Management.

Every organisation relies on technology to deliver its services. But how do you know which technology you actually need? And how do you make sure today’s investments support where your organisation needs to be tomorrow?

Enterprise Architecture helps organisations answer these questions by connecting business needs, technology, architecture and implementation.

In this practical webinar, our TOGAF® trainer Joost Bertrem will introduce the role of Enterprise Architecture and show how TOGAF® can help organisations optimise fragmented environments, align change with strategic direction and create a clear roadmap from the current state to the future state.

We will look at how Enterprise Architecture can help organisations connect strategy, business, data, technology and investments, while creating an integrated environment that supports the delivery of business strategy and remains responsive to change.

We have also invited Nicolas Despontin, an Enterpise Architect, who has recently followed a TOGAF® course with QRP International and applied Enterprise Architecture in practice. He will share his experience, challenges he faced and how eventually he has translated the principles into their organisation.

Register now!

Objectives

By the end of this webinar you will:

• Understand what Enterprise Architecture is and why it matters to organisations
• Discover how Enterprise Architecture connects business needs, services and technology
• Learn how to move from understanding what an organisation needs to defining the right architecture
• Explore how TOGAF® can support architecture development and implementation planning
• Understand how Enterprise Architecture can help organisations make better technology investments
• Get practical insights from a real-life Enterprise Architecture case
• Understand how Enterprise Architecture can connect strategy, business, data, technology and investments
• Discover how to describe both the current state and future state of an enterprise
• Learn how enterprise roadmaps can help bridge the gap between the current and future state
• Explore how Enterprise Architecture can help align change activities with strategic direction and expected value
• Have the opportunity to ask questions to an experienced TOGAF® trainer and practitioner

Target audience

This webinar is aimed at professionals involved in IT strategy, digital transformation and technology decision-making, including:

• Enterprise and Solution Architects
• IT Managers and IT Directors
• Digital Transformation professionals
• Business and IT leaders
• Project and Programme Managers working on technology initiatives
• Professionals involved in technology investment and planning

It is also suitable for professionals who want to understand how Enterprise Architecture can help connect business objectives with technology decisions.

From current state to future state: creating an enterprise roadman

Enterprise Architecture provides a view of the organisation that helps manage complexity, support continuous change and manage the risks of unintended consequences.

By describing both the current state and the desired future state, organisations can identify the gaps between them and create an enterprise roadmap to guide the change.

During the session, we will explore how Enterprise Architecture can help:

• Link strategy, business, data, technology and investments
• Optimise fragmented legacy processes and technologies into a more integrated environment
• Combine legacy environments with emerging technologies and new opportunities
• Align change activities with the strategic direction of the organisation
• Identify the optimal path to realise expected value
• Create a roadmap from the current state to the future state

Real-life case: From training to implementation

Theory is only useful when it can be applied.

To demonstrate what this looks like in practice, we have invited a professional who recently followed a TOGAF® course with QRP International to share his experience.

The practical case he will share, will provide an opportunity to see how the concepts discussed during the webinar can translate into real organisational change.

Speaker

Joost Bertrem – Consultant Service Management and Enterprise Architecture & ITIL and TOGAF® Trainer.

Joost helps organisations adapt to change and move from strategy to sustainable implementation. He has extensive experience in service management and enterprise architecture, with a strong focus on creating practical solutions that deliver value. Joost is known for his pragmatic approach, working with everyone from management to the workfloor.

Nicolas Despontin – Enterprise architect at Mutualité Partenamut.

Nicolas recently followed our TOGAF® Foundation EA training and will  share the practical case of applying the theory.

Why Attend?

Technology investments can be significant, complex and difficult to reverse. Enterprise Architecture provides a way to make those decisions with a clearer view of the organisation’s needs, its current environment and its future direction.

By taking a holistic view across the enterprise, EA can help organisations move beyond fragmented processes and technology towards an integrated environment that supports business strategy and enables continuous change.

Practical Information

Format: Online webinar
Date: 27 October 2026
Time: 11:00
Duration: 60 minutes, including Q&A
Language: English
Attendance fee: FREE! Registration required

Registration

Secure your place today and discover how Enterprise Architecture can help your organisation make better technology decisions. Subscribe directly using the link below.

Register now!

QRP International has a long experience in organizing training for project, programme and portfolio managers. Over the years, QRP has supported many professionals and their organisation in setting up and running a PMO. For this edition we will meet each other online, allowing participants from anywhere to join.

ABOUT THE USER GROUP

Following training is the first step toward introducing new habits and ways of work. Translating that inspiration into practical action is the next critical step.

However, in the standard training program this stage is rarely included as part of the course, leaving each participant to navigate the process alone. The journey to successfully implementing what you have learned can therefore be challenging and isolating, especially since a strategic PMO often consists of only a few individuals – or even a single person – within large organisations.

This user group aims to address this need by bringing together professionals with similar backgrounds and profiles to exchange experiences and discuss specific topics related to PMO management. During each edition, a participant(s) will introduce a PMO-related topic, which will then serve as the starting point for discussion among the group.

DISCUSSION TOPICS JUNE 2026

The topic of this edition of our PMO User Group will be: Change Management at Solidaris Brabant.

We have asked Laurent Bourgois & Geert Leunis to share their Change journey. Following a survey done in 2024 that highlighted some internal challenges, the organisation embarked on a comprehensive Change Management trajectory.

Laurent and Geert will share their cases, propose you some challenges they have overcome or are still dealing with and will touch upon topics such as:

• the evolution of the organisation’s culture and methodology
• key pillars of the change management program, including AI adoption, digitalisation and automation
• practical steps Solidaris Brababt is using to guide their teams through change
• strategies for ethical change management in a service-oriented organisation operating between public and private sectors
• theoretical insights from our Change Management trainer

This session will be held virtually, so we will not host discussions. However, it will be interactive, with opportunities to share your thoughts and reflections and ask questions.

WHY SHOULD YOU ATTEND THIS WORKSHOP?

• Discuss your doubts and issues on setting up and running a PMO
• Discover practical solutions of others
• Insights from our expert trainer
• Get inspired
• Get 1,5 PDU

WHERE & WHEN?

• Location: Online
• Date: 16 June, 2026
• Starting time: 14:30
• End time: 16:00
• Event structure: presentation, Q&A and interactive tools
• Language: English
• Attendance fee: FREE! Registration required
• Inscription: To join please fill in the form below and click on “Register Now”

MORE INFORMATION

For more information about the content, contact us and we will reply to you with a mail or call as soon as possible.

NOTE: This user group is an information session containing interactive elements. This session will not give you any formal qualification on Best Practices.

The new ITIL (Version 5) has been officially launched! Building on the legacy of past versions, it goes beyond traditional IT service management to cover holistic digital product and service management.

What’s new, and what does it mean for you, your role, and your organisation? This webinar provides a brief overview of the key updates, introduces the new modules, and explains the bigger picture — showing how all the pieces fit together like a puzzle in modern IT and digital operations.

In this exclusive session, Roman Zhuravlev – ITIL Senior Architect – shares first-hand insights into the evolution of ITIL and what to expect from ITIL Version 5, providing a clear, structured understanding of the changes, their rationale, and their practical implications.

Objectives

By the end of this webinar you will know all about:

• Understand why ITIL is evolving and what is driving the change
• Discover what has changed in ITIL (Version 5)
• Learn how ITIL (Version 5) compares to ITIL v3 and ITIL 4
• Explore the new ITIL publications and certification paths
• Understand the impact on existing practices, roles, and certifications
• Gain insights into how ITIL (Version 5) can be applied in modern, digital organisations

Roman, who has been leading ITIL content development for ten years, will share the latest news and answer your questions.

Target audience

This webinar is aimed at IT service management professionals, ITIL v3 and ITIL 4 certified practitioners, IT managers. But also digital transformation leaders and professionals involved in service delivery and product management.

Speaker

Roman Zhuralev – ITIL Senior Architect. Roman has been responsible for the continual development of ITIL content since joining the ITIL team in 2016. He has over 25 years of experience in digital product and service management. He holds multiple ITIL certifications (ITIL 4 Master, ITIL v3 Expert, ITIL v2 Service Manager). Roman plays a key role in shaping the future direction of ITIL.

Practical information

• Format: Online webinar
• Duration: 60 minutes (including Q&A)
• Language: English

Why Attend?

ITIL is evolving to address the needs of modern, digital-first and AI-driven organisations. Understanding these changes is essential for professionals who want to stay relevant and make informed decisions about their skills, certifications, and operating models.

Registration

Secure your place today and gain early insights into the future of ITIL. Subscribe directly using this link.

As an IT Professional, you are responsible for delivering high-quality IT services that meet the needs and expectations of your customers and stakeholders. Having a solid understanding of the ITIL Framework and how it can benefit your IT environment, will help you manage IT resources, processes, and risks effectively and efficiently.

The ITIL Framework can help IT service management to align IT services with business objectives and outcomes. ITIL covers the entire IT service lifecycle, from strategy and design to operations and improvement. ITIL also provides guidance on how to adopt and adapt to emerging technologies and trends, such as cloud computing, automation, AI, DevOps, Agile, and more.

About the User Group

This user group aims to bring similar backgrounds and profiles together to discuss specific topics within IT Service Management.

During these sessions we ask experts to discuss their user case, before opening the floor to the other participants in a break-out discussion format.

Speakers and Agenda of the Day

Speaker: Luis Miguel MALDONADO FRANCO, head of Professional Services at EVS Broadcast Equipment.

Topic: Introduction of ITIL Best Practices in Broadcast

Luis Miguel will provide a high-level look at the introduction of ITIL best practices within a broadcast environment. It will touch on the practical aspects of aligning established service management principles with the unique needs of the industry, and offer reflections on lessons learned so far.

After his presentation we will address some discussion topics in small groups. We invite every attendee to participate and share their experience and opinion. We will also schedule some time for a general Q&A session.

Why You Should Attend

Maybe you have already followed an ITIL Foundation or Intermediate course, passed the exam and are now a proud owner of an ITIL certificate. But what do you do next, how do you actually apply ITIL on a daily basis? ITIL is created to adopt and adapt, to tailor to your organisation, but that is easier said than done.

Whether you are already ITIL certified or completely new to ITIL: this Conference will allow you to navigate IT services more effectively and connect to other IT professionals.

In a nutshell:

• Discover different aspects of the ITIL Framework
• Experience Continual Improvement in ITIL for yourself
• Talk to our experts
• Get inspired and share your concerns with your peers
• Get 4 PDU!

Where and When?

• Location: Thon Hotel Brussels City Centre, Bolwerklaan 17, 1210 Sint-Joost-ten,Node, Brussel
• Date: 3 December, 2025
• Start time: 14:00
• End time: 18:00
• Language: English
• Catering: Soft drinks, water, coffee, tea included
• Attendance fee: FREE! Registration required
• Inscription: To Enroll please fill in the form below and click on “Register Now”

MORE INFORMATION

For more information about the content, contact us and we will reply to you with a mail or call as soon as possible.

NOTE: This User Group is an information session containing interactive elements. We have limited seats available.

QRP International has a long experience in organizing training for project, programme and portfolio managers. QRP has assisted many professionals and their organization in setting up and running a PMO.

Following training is a first step in getting inspired. Translating this inspiration into practice is the second step and in traditional training, this is not part of a course and each delegate is left alone. The road to successfully implementing what you have learned is often hard and lonely as a strategic PMO is just a few (or even one) person(s) within a large organisation.

ABOUT THE USER GROUP

This user group has the aim to respond to this need. The goal is to bring similar backgrounds and profiles together to discuss specific topics within PMO management.

During this edition a User will introduce his PMO topic, before opening the floor to the other Users in a break-out discussion format.

DISCUSSION TOPICS 19TH EDITION

The topic of the 19th edition of our PMO User Group is Artificial Intelligence in Project Management.

SPEAKER

We have invited Jean-Yves Balandier, PhD in Organic Chemistry and MBA graduate from Solvay Brussels School (2015), as our speaker to share insights on the impact of AI in project management. With over 15 years of experience across R&D, the nuclear sector, and the circular economy, he has been leading the development of the PMO at Bruxelles Propreté since 2022.

Passionate about innovation and operational strategy, Jean-Yves combines hands-on experience with a forward-looking perspective on how AI is reshaping project and portfolio management.

WHY SHOULD YOU ATTEND THIS WORKSHOP?

• Discuss your doubts and issues on setting up and running a PMO
• Discover practical solutions of others
• Talk to an expert trainer/consultant
• Get inspired
• Get 2,5 PDU!

WHERE & WHEN?

• Location: Thon Hotel Brussels City Centre, Bolwerklaan 17, 1210 Sint-Joost-ten-Node, Brussel
• Date: 2 December, 2025
• Starting time: 17:00
• End time: 19:30
• Language: English
• Catering: Soft drinks and sandwiches
• Attendance fee: FREE! Registration required
• Inscription: To Enroll please fill in the form below and click on “Register Now”

MORE INFORMATION

For more information about the content, contact us and we will reply to you with a mail or call as soon as possible.

NOTE: This user group is an information session containing interactive elements. This session will not give you any formal qualification on Best Practices.