ITIL Product (Version 5) Course

ITIL Product (Version 5) teaches you how to manage a digital product across its whole life: from spotting the need, through design and build, to running it and improving it. The aim is products that keep delivering value, not just products that ship.

It is one of the four modules in the ITIL Managing Professional (Version 5) path, alongside ITIL Service, ITIL Experience and ITIL Transformation. To take it you need any ITIL 4 certification or ITIL Foundation (Version 5).

What the course covers:

• The eight stages of the ITIL Product and Service Lifecycle: Discover, Design, Acquire, Build, Transition,
• Operate, Deliver and Support
• How to bring product management and service management together, instead of running them as two separate worlds
• How to connect what your product team builds to what the business is actually trying to achieve
• How ITIL applies across business analysis, product design, development, testing, release and continual improvement

It is aimed at the people who build and own digital products, and at the service, architecture and development teams who work alongside them.