New ITIL (Version 5) – From the ITIL Senior Architect

The new ITIL (Version 5) has been officially launched! Building on the legacy of past versions, it goes beyond traditional IT service management to cover holistic digital product and service management.

What’s new, and what does it mean for you, your role, and your organisation? This webinar provides a brief overview of the key updates, introduces the new modules, and explains the bigger picture — showing how all the pieces fit together like a puzzle in modern IT and digital operations.

In this exclusive session, Roman Zhuravlev – ITIL Senior Architect – shares first-hand insights into the evolution of ITIL and what to expect from ITIL Version 5, providing a clear, structured understanding of the changes, their rationale, and their practical implications.

Objectives

By the end of this webinar you will know all about:

• Understand why ITIL is evolving and what is driving the change
• Discover what has changed in ITIL (Version 5)
• Learn how ITIL (Version 5) compares to ITIL v3 and ITIL 4
• Explore the new ITIL publications and certification paths
• Understand the impact on existing practices, roles, and certifications
• Gain insights into how ITIL (Version 5) can be applied in modern, digital organisations

Roman, who has been leading ITIL content development for ten years, will share the latest news and answer your questions.

Target audience

This webinar is aimed at IT service management professionals, ITIL v3 and ITIL 4 certified practitioners, IT managers. But also digital transformation leaders and professionals involved in service delivery and product management.

Speaker

Roman Zhuralev – ITIL Senior Architect. Roman has been responsible for the continual development of ITIL content since joining the ITIL team in 2016. He has over 25 years of experience in digital product and service management. He holds multiple ITIL certifications (ITIL 4 Master, ITIL v3 Expert, ITIL v2 Service Manager). Roman plays a key role in shaping the future direction of ITIL.

Practical information

• Format: Online webinar
• Duration: 60 minutes (including Q&A)
• Language: English

Why Attend?

ITIL is evolving to address the needs of modern, digital-first and AI-driven organisations. Understanding these changes is essential for professionals who want to stay relevant and make informed decisions about their skills, certifications, and operating models.

Registration

Secure your place today and gain early insights into the future of ITIL. Subscribe directly using this link.