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///ITIL 4 Specialist: High Velocity IT
ITIL 4 Specialist: High Velocity IT

ITIL 4 Specialist: High Velocity IT

The ITIL 4 High Velocity IT course provides participants with an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The training covers the full syllabus of the High Velocity IT module and prepares all the participants to take the ITIL 4 HVIT exam.

The ITIL 4 High Velocity IT qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern IT-enabled services, teams and workflows.

The ITIL 4 Specialist HVIT Training is a 3 day course, delivered as a classroom event. The course includes the exam to obtain the ITIL 4 High Velocity IT Qualification.

The ITIL 4 Specialist High Velocity IT module will be launched in 2020.

Objectives

Following the completion of the course participants should:

  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT
  • Know how to contribute to achieving value with digital products

Target Audience

  • individuals continuing on their journey in service management
  • ITSM managers and aspiring ITSM managers
  • IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments
  • existing ITIL qualification holders wishing to develop their knowledge.

Exam

  • Number of questions: 40
  • Type of questions: multiple choice
  • Marks: 40 marks available.
  • Provisional pass mark: 70% or higher (28 marks or above)
  • Duration: 90 minutes (113 for non-native speakers)
  • This is a ‘closed book’ examination

The candidate must have passed the ITIL 4 Foundation examination. In addition, the candidate must have attended an accredited training course for this module.

Prerequisites

The candidate must have passed the ITIL 4 Foundation examination. The pre-reading material will be available before of the beginning of the course, participants are encouraged to study it before the beginning of the course. A good knowledge of English is mandatory.

Documentation

The following ITIL 4 Specialist HVIT course material is included for this event:

  • Pre-Event Study Materials

The event preparation materials include a structured Pre-Event Study Guide – available online.

  • ITIL 4 Specialist HVIT Event Handout

This handout contains exercises and solutions, HVIT test-exams and hints & tips for the Examination.

ITIL 4 HVIT Examination Design

  • Number of questions: 40
  • Type of questions: multiple choice
  • Marks: 40 marks available
  • Provisional pass mark: 70% or higher (28 marks or above)
  • Duration: 90 minutes (113 for non-native speakers)
  • This is a ‘closed book’ examination
  • Language: English

The candidate must have passed the ITIL 4 Foundation examination. In addition, the candidate must have attended an accredited training course for this module.

MORE INFORMATION

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