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QRP International FlagBelgiumenfrnl
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Home/Best Practices Glossary

Best Practices Glossary

Understanding organisational structures: types, benefits, and best practices

The organisational structure of a company can be an essential factor in maximising efficiency and employee’s satisfaction. Learn about 9 different types of organisational structures and their pros and cons. Which one would best fit your organisation?
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Date: 12/11/2024| Category: Best Practices Glossary|

Understanding Kurt Lewin’s 3-Stage Model of Change

Every business is affected by change. To understand how to maximise its implementation, we refer to one of the cornerstone frameworks of Organisational Change Management: Kurt Lewin's 3-Stage Model of Change. Read our blog and learn more!
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Date: 03/09/2024| Category: Best Practices Glossary| Tags:

9 Reasons Why You Should Adopt ITIL Problem Management

Problem management is the practice of identifying and managing the causes of incidents in an IT service. Its purpose is to reduce the likelihood and impact of incidents. It is a core component of ITSM Frameworks. Read our blog and learn more!
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Date: 18/06/2024| Category: Best Practices Glossary| Tags:

The RACI matrix: What is it and Why is it important?

The RACI is a model of Responsibility Assignment Matrix used in project management. It ensures that each element of the project is assigned to the most appropriate resource, making clear what is expected of each of the resources involved. It is a simple but essential tool that helps to define roles, responsibilities and that promotes collaboration.
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Date: 16/04/2024| Category: Best Practices Glossary| Tags:

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