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Best Practices Glossary

Service Transition Manager: role & responsibilities

The adoption of ITIL 4 has drastically changed the approach of organisations to the life cycle of a service. This has influenced the roles of professionals and given more freedom to define tailor-made Service Transition processes. In this article we explore all the tasks that a Service Transition Manager must cover within an organisation.
Date: 27/04/2021| Category: Best Practices Glossary| Tags:


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