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Tips and interviews

Business Improvement with Data and AI Tools: A CEO’s perspective

How can your organisation take its first steps towards adopting AI processes and tools? Read our interview with Guy Ballantine to hear the perspective of a CEO, Senior Advisor and Board Member with decades of experience in international contexts.
Date: 05/05/2026| Category: Tips and interviews|

AI in Project Management: What’s Changed, What’s Next, What’s at Stake

Wondering how AI will change the job of a project manager? We interviewed Prof. Antonio Nieto, one of the world’s foremost AI experts, about the Second Global Survey on AI for Project Management. Discover his answers to the most common questions every project professional should know.
Date: 10/02/2026| Category: Tips and interviews|

PMI and AI: from Project Manager to Strategic Leader

We interviewed Kathleen Walch, Director of AI Engagement and Community at Project Management Institute (PMI), to discuss her global efforts to integrate AI into project management. Learn more about CPMAI, the AI methodology she co-developed and that is now offered by the PMI.
Date: 27/01/2026| Category: Tips and interviews|

Beyond Frameworks – Agility Lives in Behaviour: Interview with Dave van Herpen

We sat down with Dave van Herpen to discuss the intersection of Agile, DevOps, and ITIL. In this interview, he warns against "change fatigue" caused by focusing on fancy labels rather than objectives.
Date: 16/12/2025| Category: Tips and interviews|

ITIL & Agile: a strategic alliance for more efficient IT – Interview with Pascal Bouthillon

How can ITIL's structure be combined with Agile's flexibility to optimise IT Service Management? Pascal Bouthillon, ITIL expert, shares his vision on this strategic alliance.
Date: 26/08/2025| Category: Tips and interviews|

ITIL in the Service of Sustainability – Interview with Laurent Louboutin

In this interview, Laurent Louboutin, ITIL expert and trainer, shares his perspective on how the ITIL framework can become a valuable ally for companies aiming to adopt a sustainable development approach. From resource optimisation to eco-friendly practices, discover how ITIL can help reduce organisations' environmental footprint.
Date: 13/05/2025| Category: Tips and interviews| Tags:

Alone we go fast, together we go further: Interview with Pierre-Yves Dyon and Coralie Therssen

In this interview Pierre-Yves Dyon and Coralie Therssen share insights on successful teamwork in IT service management projects, offering tips about communication, collaboration, and adopting new tools.
Date: 11/02/2025| Category: Tips and interviews| Tags:

Engaging the Brightest Minds of IT Management: Interview with Roman Zhuravlev

In this interview, Roman Zhuravlev shared his journey as the Development Manager and Senior Architect at PeopleCert. He shares key lessons, important insights and his view on the future of ITIL.
Date: 11/02/2025| Category: Tips and interviews| Tags:

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