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Home/ITIL

ITIL

ITIL Version 5 – Why it matters for modern organisations

ITIL Version 5 was written for professionals and organisations facing far reaching changes caused by the use of emerging digital technologies, such as Cloud and AI. These technologies have changed the way organisations work, and they demand new approaches from the professionals who manage them.
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Date: 30/06/2026| Category: IT Governance & Service Management| Tags:

ITIL in the Service of Sustainability – Interview with Laurent Louboutin

In this interview, Laurent Louboutin, ITIL expert and trainer, shares his perspective on how the ITIL framework can become a valuable ally for companies aiming to adopt a sustainable development approach. From resource optimisation to eco-friendly practices, discover how ITIL can help reduce organisations' environmental footprint.
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Date: 13/05/2025| Category: Tips and interviews| Tags:

Alone we go fast, together we go further: Interview with Pierre-Yves Dyon and Coralie Therssen

In this interview Pierre-Yves Dyon and Coralie Therssen share insights on successful teamwork in IT service management projects, offering tips about communication, collaboration, and adopting new tools.
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Date: 11/02/2025| Category: Tips and interviews| Tags:

Engaging the Brightest Minds of IT Management: Interview with Roman Zhuravlev

In this interview, Roman Zhuravlev shared his journey as the Development Manager and Senior Architect at PeopleCert. He shares key lessons, important insights and his view on the future of ITIL.
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Date: 11/02/2025| Category: Tips and interviews| Tags:

How to Improve Your ITIL Implementation: Interview with Maurizio Ciraolo

How can you improve the implementation of ITIL in your organisation? We interviewed Maurizio Ciraolo, Horsa PLAN Division Manager, to find out the most common mistakes in implementing the framework and the steps needed for a successful implementation.
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Date: 04/02/2025| Category: Tips and interviews| Tags:

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