///ITIL Service Transition
ITIL Service Transition

ITIL Intermediate Service Transition

The ITIL Intermediate ST (Service Transition) training covers the management, control of activities and techniques of the Transition phase of the Services. This training was created from a case study to enable participants to pass the associated exam.
At the end of the training, participants will be able to pass the ITIL Intermediate ST exam in English.

The ITIL Service Transition training allows you to explore the process specifics, policy, and methods associated with the Service Lifecycle Services Transition phase.
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Following the completion of the course participants should gain competencies in the following:

  • Introduction to service transition
  • Service transition principles
  • Service transition processes
  • Managing people through service transitions
  • Organizing for service transition
  • Technology considerations
  • Implementing and improving service transition
  • Challenges, critical success factors and risks
  • Pass the ITIL Service Transition exam

Target audience

  • Chief information officers (CIOs), Chief technology officers
  • (CTOs), Managers, Supervisory staff, Team leaders
  • Service designers, IT architects, IT planners, IT consultants
  • IT audit managers, IT security managers

ITIL Intermediate Service Transition Exam

  • 90 minutes
  • 8 questions
  • 40 points
  • QCM
  • English
  • 70% pass score
  • Closed book

Upon successful completion of the exam and following confirmation of the results, the participants will receive a unique, secure and auditable electronic certificate from PEOPLECERT.


The ITIL Foundation exam must have been passed if attending Intermediate courses.


The following course material is included for this event::

  • Pre-Event Study Materials
  • Training Material ITIL ST: case study, exercises, test exams, hints and tips on how to pass your ITIL ST exam.

Why choose QRP?

  • Take advantage of our +10 years’ experience delivering training across the world
  • Prepare more efficiently with our pre-course study guide available online

Do you have more than 2 participants interested in that course? Ask for our multiple discount rate
Do you need to adapt the course to your organization? Look at our customized solution

Need a basic understanding of ITIL?

ITIL foundation Training

ITIL Intermediate certification path?

ITIL Intermediate levels

Classroom Course Calendar

QRP International organises fully accredited ITIL Service Transition Training in Brussels.


4 Reasons to follow your ITIL course with QRP

  • 1 +10 years’ experience
  • 2 +15.000 Delegates certified
  • 3 Pre-course study guide
  • 4 Strategic Partner of Axelos

Discover our Additionals Services

In addition to traditional training, we provide a complete solution to ensure that the standards of the method are embedded and customised to your business environment.


Ask for a Quotation

If you have any questions or would like to receive a quotation please do not hesitate to contact us using the form below.