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ITIL 4 Managing Professional Transition

ITIL 4 Managing Professional Transition

The ITIL 4 Managing Professional Transition course allows candidates of the previous iteration of ITIL, the opportunity of a straightforward transition to ITIL 4 in order to achieve the designation of ITIL 4 Managing Professional. The course provides participants with an understanding of the new ITIL 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL and ITIL 4 and how they can be practically applied. Furthermore, it provides participants with an understanding of the key elements from each one of the four ITIL Managing Professional (MP) modules: Create, Deliver and Support, Drive Stakeholder Value, High Velocity IT and Direct, Plan and Improve, and also ITIL 4 Foundation.

The ITIL 4 Managing Professional Transition Training is a 5 day course, delivered as a classroom event. The course includes the exam to obtain the ITIL 4 Managing Professional Qualification.

The ITIL 4 Managing Professional Transition module will be launched on the 3rd of October 2019.

Objectives

Following the completion of the course participants should understand the key elements from ITIL 4 Foundation and each one of the four ITIL MP modules as detailed below:

  • ITIL 4 Foundation: understand the new ITIL 4 concepts and definition
  • Create, Deliver and Support (CDS): understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools
  • Drive Stakeholder Value (DSV): understand all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts
  • High Velocity IT (HVIT): understand the ways in which digital organizations and digital operating models function in high velocity environments
  • Direct, Plan and Improve (DPI): acquire practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.

Target Audience

  • Existing ITIL Expert qualification holders
  • Professionals who have 17 Credits with the ITIL v3 credit scheme, wishing to develop their knowledge and application

Exam

  • Number of questions: 40
  • Type of questions: multiple choice
  • Marks: 40 marks available.
  • Provisional pass mark: 70% or higher (28 marks or above)
  • Duration: 90 minutes (113 for non-native speakers)
  • This is a ‘closed book’ examination

The candidate must own the ITIL Expert certification or have 17 credits under the ITIL Credit scheme. In addition, the candidate must have attended an accredited training course for this module.

Prerequisites

17 credits under the ITIL v3 Credit Scheme or ITIL Expert certification. The pre-reading material will be available before the beginning of the course, participants are encouraged to study it before the beginning of the course. A good knowledge of English is mandatory.

Documentation

The following ITIL 4 Transition course material is included for this event:

  • Pre-Event Study Materials

The event preparation materials include a structured Pre-Event Study Guide- available online.

  • ITIL 4 Transition Event Handout

This handout contains exercises and solutions, MP Transition test-exams and hints & tips for the Examination.

ITIL 4 MP Examination Design

  • Number of questions: 40
  • Type of questions: multiple choice
  • Marks: 40 marks available
  • Provisional pass mark: 70% or higher (28 marks or above)
  • Duration: 90 minutes (113 for non-native speakers)
  • This is a ‘closed book’ examination
  • Language: English

The candidate must have the ITIL Expert certification or have 17 credits under the ITIL Credit scheme. In addition, the candidate must have attended an accredited training course for this module.

ITIL 4 Managing Professional Transition Trainings Classroom Calendar

QRP International organizes ITIL 4 Managing Professional Transition coourses in Brussels

BOOK NOW AND SAVE MONEY!

Sign up for the best deals by making your ​​reservation early ​(at least ​30 days​ ​before the start date of the training)​ in order ​to benefit from the special 20% Early Bird discount!

LevelDurationLanguageDateCityAmount
Early Bird Discount 20%ITIL - Managing Professional Transition5 DaysEnglish20-21-22-23-24 January 2020Brussels
Discount
20%
2495 € 1996+ VAT
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Early Bird Discount 20%ITIL - Managing Professional Transition5 DaysEnglish9-10-11-12-13 March 2020Brussels
Discount
20%
2495 € 1996+ VAT
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Early Bird Discount 20%ITIL - Managing Professional Transition5 DaysEnglish8-9-10-11-12 June 2020Brussels
Discount
20%
2495 € 1996+ VAT
Book now
Early Bird Discount 20%ITIL - Managing Professional Transition5 DaysEnglish21-22-23-24-25 September 2020Brussels
Discount
20%
2495 € 1996+ VAT
Book now
Early Bird Discount 20%ITIL - Managing Professional Transition5 DaysEnglish23-24-25-26-27 November 2020Brussels
Discount
20%
2495 € 1996+ VAT
Book now

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