How to navigate the ITIL Intermediate certification path?

Many professionals already ITIL Foundation certified struggle in the selection of the next step in the ITIL Intermediate certification path. What is the next step to improve your IT service management skills? With the info and the guide below we want to explain in easy words the ITIL 4 certification path: the different options available, the credit system and the steps that will guide you to become ITIL Expert.
Why continue your training after ITIL Foundation?
In today’s fast-paced and demanding digital landscape, IT leaders and professionals must deliver high-quality services with greater speed and agility to remain competitive. In order to successfully face all these challenges, there is only one imperative: improve skills.
This is where ITIL comes in: ITIL can provide a practical and flexible basis to support organisations on their journey to the new world of digital transformation.
Continuing beyond the Foundation level allows professionals to deepen their knowledge, specialize in key areas and apply ITIL principles in ways that drive meaningful improvement and long-term value across their organisation.
What about the ITIL Intermediate Levels?
To start off it is very important to underline that all ITIL Intermediate certifications are available only to ITIL Foundation certified professionals. In other words, the ITIL Foundation certificate, version 3 or 4, is the prerequisite in order to enter any intermediate level.
You can continue your ITIL journey with three different paths:
If you achieve the Practice Manager (PM), Managing Professionals (MP) and Strategic Leader (SL) designations, you will be entitled the ITIL Master level.
1. ITIL Practices courses are intended for professionals who want to prove and validate their skills in specific practice areas or establish a good cross-practice collaboration and effective service value streams with practical assignments built into the courses.
To achieve the Practice Manager designation, you need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module (common module between ITIL MP and ITIL PM).
ITIL Practice Manager consists of fifteen practices courses, divided in three combined courses:
- ITIL Monitor, Support and Fulfil
- ITIL Collaborate, Assure and Improve
- ITIL Plan, Implement and Control
2. The ITIL Managing Professional Stream modules are relevant for IT practitioners working within technology and digital teams across business. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. The ITIL Managing Professional Stream modules are:
3. The ITIL Strategic Leader modules recognize the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL SL demonstrates that you have a clear understanding of how IT influences and directs business strategy. The ITIL Strategic Leader modules are:
See the image below for an overview of the ITIL 4 Certification Scheme.
Source: PeopleCert
ITIL Training
QRP International is an accredited training organisation (ATO) for ITIL. Check our ITIL training formats and pick the one that suits your needs or works best for your colleagues: ITIL Training.
Not sure which module is right for you? Want to train your entire team? Contact us and we’ll help you find the best path forward.
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