Challenges and Opportunities in PMO: interview with Tom Van Medegael

Date: 09/07/2019| Category: Tips and interviews|

1.What’s your current job title?

My official job title is “Methodologist” but (what’s in a name ?) that’s a very vague job title that doesn’t really describe my current PMO activities.

2. What does a PMO actually do?

The work of a Project Manager Officer, as in my case, includes different kind of activities and tasks as:

– standards & methods: selecting/customizing/developing methods and leading continuous improvement initiatives in the P3/PPM domain

– people and skills: presentations and trainings in the P3/PPM domain (PRINCE2@Smals, business cases and ROI, estimation techniques, MSP@Smals…)

– programme/project setup and closure: facilitating workshops for setup (business case development etc) and closure (benefit reviews, lessons learned etc) activities

– quality assurance: quality controls of the P3/PPM management products (mainly PIDs and Project Briefs) for projects realized by Smals

– performance monitoring: KPI’s and benchmarking (productivity, time-to-market, quality, reuse levels…)

3. How did you end up into a project management career?

To be honest, I learned most about project management in my current job (PMO lead / project specialist).I didn’t really have an idea during my university career what exactly project management was about (there were no PM courses at that time, we’re talking about the eighties), I didn’t have a predefined path in mind and just rolled into project management at some point by following a traditional career path: analyst, team manager and finally project manager.

I’m glad I did, it’s a fascinating job in an ever faster changing world where most change is realized by projects.

4. What’s the biggest issue/change you see in your community at the moment?

The biggest issue I see in my environment, the Smals project management community,  at the moment is increasing complexity, due to interdependencies, accelerating change, quality expectations, cost reductions.

To clarify what I mean, I’ll give you an example of increasing complexity in our business: until a couple of years ago, to realize a software development project, a project manager simply gathered requirements, then made an estimation (time/cost), asked approval and then put his development team to work. Nowadays, before asking approval, he has to consider GDPR impacts (EU regulation), solid IT security, usability and accessibility (EU regulation), reuse levels, interdependencies with other projects, make up a solid business case and so on. And all this has to be done without extra budget and in much shorter delivery cycles. Without mentioning the increasing technological complexity in IT. I guess this reasoning applies to most of the project managers in IT and other industries too.

5. What are three things you’ve told yourself that you would like to learn in the next future to develop you as a professional?

Three of the competences I will further develop in the near future are Portfolio management, DevOps and Artificial intelligence.

Why I’m interested in DevOps and Artificial Intelligence? Well, DevOps is the next step at Smals level moving from traditional (waterfall) to agile/lean approaches in realizing projects. Scrum has been used at Smals for over ten years, DevOps is only at the starting point and as a PMO I feel the exigency to go indepth with the method.

AI is the next big thing in IT (Smals core business) which will affect also  project management. Personally, I’m much interested to see how estimation techniques for instance will benefit from AI in the coming years. Estimation support being one of my core activities within the PMO.

Tom Van Medegael - PMO at Smals ICT for Society

Tom Van Medegael

Short description

Tom works for Smals ICT for society as PMO. As programme/project specialist he has achieved several Project Management Certificaitons (PMP, PRINCE2, AgilePM, MSP…).

Share this post, choose Your platform!


Subscribe to the QRP International neswletter and get all the news on trends, useful contents and invitations to our upcoming events.

QRP International will use the information you provide on this form to be in touch with you. We'd like to continue keeping you up-to-date with all our latest news and exclusive content that's designed to help you to be more effective in your role, and keep your professional skills current.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at We will treat your information with respect. For more information about our privacy practices please visit our website. By clicking below, you agree that we may process your information in accordance with these terms.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.