Articles & Case Studies

ITIL is the most widely used IT service management framework in the world. We have collected 7 ITIL FAQs and provided you with the answers.

ITIL 4 is an adaptable framework for managing services within the digital era. The ITIL 4 certification scheme can be adapted to the learning requirements of the individual and the organisation. It uses a modular, tiered approach to allow you to develop a comprehensive view of service management or to focus on specific areas of knowledge. Download the brochure to discover more!

QRP International offers three different formats to help you get certificated. We offer On-site, Virtual and E-learning training. In quality they are all alike, the only difference is what fits your needs and objectives. Both the On-site and the Virtual courses can be held inhouse (with your colleagues only) and open (with other professionals from different fields). This whitepaper explores the three different formats and the unique benefits.

We offer our courses On-site, in our Virtual Classroom and have some E-learning training available. All will help you get certificated and all are equally in quality. The only difference between the three formats? Your objectives and expectations! Learn what format best fits your needs. This infographic gives you a clear overview.