Now available, the complete ITIL 4 Managing Professional Stream!
Axelos recently launched its last two ITIL 4 Managing Professional stream modules; ITIL 4 Drive Stakeholder Value and ITIL 4 High Velocity IT. With the publication of these two modules, the ITIL 4 Managing Professional stream is now completely available.
The ITIL 4 Managing Professional stream targets professionals that work with technology and digital teams across a wide range of businesses. The ITIL 4 Managing Professional Stream provides practical and technical knowledge about how to successfully run IT projects, teams and workflows.
ITIL 4 Drive Stakeholder Value
This module includes all types of stakeholder engagement and interaction between a service provider and their customers, users, suppliers and partners. The aim of the ITIL 4 Drive Stakeholder Value module is to focus on the conversion of demand into value through IT services. It helps professionals to always keep the customer and their customer journey in mind when developing their services.
For the first time in ITIL, we are seeing users and creators being included in multi-dependent workflows and systems. The module provides tools to improve stakeholder satisfaction, which is essential for the success of businesses in their current competitive landscape.
Those with a certification in ITIL 4 Drive Stakeholder Value are able to:
- Influence stakeholders
- Stimulate a culture based on transparency and collaboration
- Ensure that customers demands are met
- Create a great customer experience
ITIL 4 High Velocity IT
This module focuses on preparing professionals and businesses to remain relevant in an always changing digital landscape.The High Velocity IT module helps to distinguish between IT transformation and digital transformation. The module uses ITIL-principles to optimize and demonstrate how organisational improvements are tailored to create a high-speed environment.
The module helps professionals to put practices such as Agile, DevOps and Lean together with technologies such as Cloud, Automation and advanced analytical methods to a holistic and integrated approach.
Those with a certification in ITIL 4 High Velocity IT are able to:
- Be successful and limiting risks in high speed environments
- Improve efficiency
- Collaborate with Agile, DevOps and Lean
- Help digital transformations
The other ITIL 4 Management Professional Stream modules
Launched late last year are the other two Management Professional Stream modules; ‘Create, Deliver & Support’ and ‘Direct, Plan & Improve’.
The module Create, Deliver & Support focuses on the integration of different value flows and activities to create, deliver and support IT products and services. Curious? See this page to learn more.
The module Direct, Plan & Improve focuses on creating strategies and developing teams dedicated to continuous improvement. This module is especially aimed at managers of all levels. Curious? See this page to learn more.
Do you want to reach out to us directly to have more information, or are you curious to see what type of module fits your organisation best? Write us at firstname.lastname@example.org