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Best Practices Blog

News, updates, resources, tips and interviews: Project, Programme, Portfolio, Agile, IT Governance & Service Management, Change Management.

The 9 most common ITIL implementation mistakes and how to avoid them

In your opinion, what are the 3 most common mistakes made when implementing ITIL? And what are your suggestions for avoiding them? "We asked three of our trainers and experts to answer these two questions.
Date: 22/01/2024| Category: Tips and interviews| Tags:

What is the difference between Projects, Services and Processes

In today's complex and dynamic business landscape, attention is often focused on two key terms: "services" and "projects." Although these concepts are in frequent use, there is a clear tendency for them to be misunderstood or used interchangeably, which leads to confusion. Let us analyze them in detail to get a more in-depth view.
Date: 16/01/2024| Category: FAQ| Tags: ,

Team and Technical Agility in SAFe

Team and technical agility are two key concepts of the Scaled Agile Framework (SAFe). Team agility refers to the ability of an agile team to respond quickly to changing business requirements, while technical agility refers to the ability of an organisation to deliver high-quality software solutions quickly and reliably. Both concepts are fundamental to the success of modern organisations.
Date: 03/01/2024| Category: Agile| Tags:

How to build your project like a gingerbread house: the key steps to success

The realization of a project is a complex task requiring careful planning and precise execution. For the festive season, we can apply the process of project development to that of building a gingerbread house.
Date: 12/12/2023| Category: Project Management|

A Night with Sinterklaas: Unwrapping ITIL’s Guiding Principles

How does Sinterklaas put up with the pressure of his services and how does he make sure he delivers on time every year? We applied the 7 ITIL guiding principles to his user case and show how he can benefit from Best Practices.
Date: 05/12/2023| Category: IT Governance & Service Management| Tags:

How to increase your Project success rate

The current business environment is challenging for any kind of organisation. Organisations need to deal with constant change and globalisation makes the landscape competitive, which puts pressure on costs and resources. This requires organisations to be flexible and responsive and makes projects and change initiatives increasingly important.
Date: 17/11/2023| Category: FAQ|


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