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International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

Service Level Management in ITIL
Service Level Management in ITIL

IT Governance & Service Management

Service Level Management in ITIL

Service Level Management is an ITIL practice that aims to establish clear business-based objectives for service performance so that service delivery can be properly evaluated, monitored and managed.

Date: 05/11/2024| Category: IT Governance & Service Management| Tags: ITIL

Service Request Management in ITIL
Service Request Management in ITIL

IT Governance & Service Management

Service Request Management in ITIL

Service Request Management is an ITIL practice that aims to support the agreed quality of a service by managing all the pre-defined and user-initiated requests, in an effective and user-friendly manner.

Date: 22/10/2024| Category: IT Governance & Service Management| Tags: ITIL

Effective Succession Planning Strategies
Effective Succession Planning Strategies

FAQ

Effective Succession Planning Strategies

Discover key strategies for effective succession planning to ensure seamless business continuity. Learn to prepare for leadership transitions and secure your company's future.

Date: 15/10/2024| Category: FAQ|

Effective Project Management Scope Strategies for Achieving Success
Effective Project Management Scope Strategies for Achieving Success

Project Management

Effective Project Management Scope Strategies for Achieving Success

Unlock success with effective project management strategies. Explore comprehensive guides on scope planning for project triumph.

Date: 08/10/2024| Category: Project Management|

Marketing Project Manager: Role and Responsibilities
Marketing Project Manager: Role and Responsibilities

Best Practices Glossary

Marketing Project Manager: Role and Responsibilities

Learn about the responsibilities, tasks and skills of the Marketing Project Manager, a professional figure that is gaining ground in companies that need to manage strategic projects in the field of marketing and communication.

Date: 01/10/2024| Category: Best Practices Glossary|

Mastering Root Cause Analysis: Techniques & Tools for Problem-solving
Mastering Root Cause Analysis: Techniques & Tools for Problem-solving

FAQ

Mastering Root Cause Analysis: Techniques & Tools for Problem-solving

Learn how to identify the root causes of problems and solve them effectively with our comprehensive guide on root cause analysis techniques and tools.

Date: 24/09/2024| Category: FAQ|

Kanban versus Scrum: how to choose the right Agile framework for your team
Kanban versus Scrum: how to choose the right Agile framework for your team

FAQ

Kanban versus Scrum: how to choose the right Agile framework for your team

We analysed the main differences and common traits between Kanban and Scrum to discover their differences and understand what is the best Agile framework for a team's productivity.

Date: 17/09/2024| Category: FAQ| Tags: Scrum

Top-Down vs Bottom-Up Approach: Understanding the Key Differences
Top-Down vs Bottom-Up Approach: Understanding the Key Differences

FAQ

Top-Down vs Bottom-Up Approach: Understanding the Key Differences

Top-down approach or bottom-up management? When choosing which management style to go with in your organisation, you will have to look at your company DNA for understanding the key differences.

Date: 10/09/2024| Category: FAQ|

Understanding Kurt Lewin’s 3-Stage Model of Change
Understanding Kurt Lewin’s 3-Stage Model of Change

Best Practices Glossary

Understanding Kurt Lewin’s 3-Stage Model of Change

Every business is affected by change. To understand how to maximise its implementation, we refer to one of the cornerstone frameworks of Organisational Change Management: Kurt Lewin's 3-Stage Model of Change. Read our blog and learn more!

Date: 03/09/2024| Category: Best Practices Glossary| Tags: Change Management

Being Agile during a Crisis: Best Practices
Being Agile during a Crisis: Best Practices

Agile

Being Agile during a Crisis: Best Practices

At the core of the Agile methodology there is the concept of being able to adapt to any change in the environment. Read our blog and learn about the Agile Best Practices to apply during a crisis!

Date: 27/08/2024| Category: Agile|

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