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Best Practices Blog

News, updates, resources, tips and interviews: Project, Programme, Portfolio, Agile, IT Governance & Service Management, Change Management.

Engaging the Brightest Minds of IT Management: Interview with Roman Zhuravlev

In this interview, Roman Zhuravlev shared his journey as the Development Manager and Senior Architect at PeopleCert. He shares key lessons, important insights and his view on the future of ITIL.
Date: 11/02/2025| Category: Tips and interviews| Tags:

How to Improve Your ITIL Implementation: Interview with Maurizio Ciraolo

How can you improve the implementation of ITIL in your organisation? We interviewed Maurizio Ciraolo, Horsa PLAN Division Manager, to find out the most common mistakes in implementing the framework and the steps needed for a successful implementation.
Date: 04/02/2025| Category: Tips and interviews| Tags:

Cross-Functional vs. T-Shaped Teams: Understanding the Key Differences and Benefits

The terms ‘cross-functional’ and ‘T-Shaped’ are frequently used in many companies. They are equivalent concepts and are very often used as synonyms. To avoid confusion when organising agile teams and large-scale agile ecosystems, it is important to make a distinction between these two terms.
Date: 10/12/2024| Category: FAQ|

Understanding organisational structures: types, benefits, and best practices

The organisational structure of a company can be an essential factor in maximising efficiency and employee’s satisfaction. Learn about 9 different types of organisational structures and their pros and cons. Which one would best fit your organisation?
Date: 12/11/2024| Category: Best Practices Glossary|

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