IT Governance & Service Management: news, guidance and info| QRP International

International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

The 7 ITIL 4 guiding principles
The 7 ITIL 4 guiding principles

IT Governance & Service Management

The 7 ITIL 4 guiding principles

The ITIL 7 guiding principles are the most practical parts of ITIL. If this is incorporated in your organization, it will create bigger value for all stakeholders. Curious? Read on!

Date: 16/06/2021| Category: IT Governance & Service Management| Tags: ITIL

How Best Practices deal with IT-security
How Best Practices deal with IT-security

IT Governance & Service Management

How Best Practices deal with IT-security

We asked Xavier Van Lindt to share his experience with about Best Practices in respect to IT Security. Find out more!

Date: 18/05/2021| Category: IT Governance & Service Management| Tags: DevOps, ITIL

ITIL 4 Stakeholders
ITIL 4 Stakeholders

IT Governance & Service Management

ITIL 4 Stakeholders

IT services are vital throughout the ITSM (IT service management) organisation and are present in almost every process. Stakeholders are the human component of the service. Being the backbone of ITSM, they are automatically the backbone of ITIL 4. Find out more.

Date: 06/04/2021| Category: IT Governance & Service Management| Tags: ITIL

Organizational Change Management: key factor in a digital transformation with ITIL 4
Organizational Change Management: key factor in a digital transformation with ITIL 4

IT Governance & Service Management

Organizational Change Management: key factor in a digital transformation with ITIL 4

The ITIL DPI module focuses on how to plan and improve the six main activities of the Service Value Chain and Value Stream. This blogpost explains how and why.

Date: 12/01/2021| Category: IT Governance & Service Management| Tags: ITIL

The importance of Control and Metrics in ITIL 4
The importance of Control and Metrics in ITIL 4

IT Governance & Service Management

The importance of Control and Metrics in ITIL 4

The ITIL Direct, Plan and Improve module gives us insights in control and metrics in ITIL4. These concepts are essential in establishing an effective decision-making structure. Read our blog to learn more!

Date: 20/10/2020| Category: IT Governance & Service Management| Tags: ITIL

Adopt and adapt ITIL, how do you do that?
Adopt and adapt ITIL, how do you do that?

IT Governance & Service Management

Adopt and adapt ITIL, how do you do that?

What happens if you bring a group of ITIL users together? Lots of great discussion and interesting opinions that are shared! Read here the summary of QRP's first ever ITIL Trial & Error; online user event. Main focus: ITIL v3 versus ITIL 4!

Date: 25/06/2020| Category: IT Governance & Service Management| Tags: ITIL

What is Enterprise Architecture (EA)?
What is Enterprise Architecture (EA)?

IT Governance & Service Management

What is Enterprise Architecture (EA)?

What is the Enterprise Architecture and why is it so important? Several times organizations are focused in building and operating the system, without designing the organization as a whole and having a holistic vision. This is a great mistake. Why? Read the blog post and get the answer!

Date: 02/12/2019| Category: IT Governance & Service Management|

Is it possible to integrate ITIL 4 with LEAN and Agile Frameworks?
Is it possible to integrate ITIL 4 with LEAN and Agile Frameworks?

IT Governance & Service Management

Is it possible to integrate ITIL 4 with LEAN and Agile Frameworks?

Are ITIL and Agile IT methodologies as DevOps incompatible or could they be a good match for the efficient IT and Service Management? If you still believe that ITIL 4 fall under the umbrella of old-fashioned waterfall mehodologies, this blog post is just for you!

Date: 22/10/2019| Category: IT Governance & Service Management| Tags: DevOps, ITIL

IT Governance & Service Management

Categories

Tags

Newsletter

Newsletter