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International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

Who is a Change Agent?
Who is a Change Agent?

Best Practices Glossary

Who is a Change Agent?

The definition of a change agent is as follows: an change agent is somebody that works within an organisation and facilitates change next to his/her job. Curious? Read on to find out more.

Date: 29/06/2021| Category: Best Practices Glossary| Tags: Change Management

What is Kanban?
What is Kanban?

FAQ

Kanban is a well known Agile framework that helps visualize your work, limit the work in progress and maximize the efficiency (or flow) of the team. Kanban can be used by any team, time to find out more! Read on.

Date: 22/06/2021| Category: FAQ|

The 7 ITIL 4 guiding principles
The 7 ITIL 4 guiding principles

IT Governance & Service Management

The 7 ITIL 4 guiding principles

The ITIL 7 guiding principles are the most practical parts of ITIL. If this is incorporated in your organization, it will create bigger value for all stakeholders. Curious? Read on!

Date: 16/06/2021| Category: IT Governance & Service Management| Tags: ITIL

The 5 essential soft skills for a Project Manager
The 5 essential soft skills for a Project Manager

Project Management

The 5 essential soft skills for a Project Manager

Technical skills are essential for a project manager, but by themselves they are not enough. These soft skills are particularly important to determine the success of any project. Read on.

Date: 15/06/2021| Category: Project Management|

How to implement Scrum at distance
How to implement Scrum at distance

Tips and interviews

How to implement Scrum at distance

All agile frameworks insist that the best teams are those who work together, day to day, in the same offices. So how do you work with remote Scrum teams? What happens if my Scrum team no longer works together physically?

Date: 08/06/2021| Category: Tips and interviews| Tags: Scrum

7 tips to implement ITIL in your organisation
7 tips to implement ITIL in your organisation

FAQ

7 tips to implement ITIL in your organisation

Once your team members have obtained the ITIL 4 certification, how to start using the framework within the organisation? In this article, we provide seven key tips for organisations looking to effectively introduce the ITIL framework.

Date: 01/06/2021| Category: FAQ| Tags: ITIL

Scrum roles and responsibilities
Scrum roles and responsibilities

Best Practices Glossary

Scrum roles and responsibilities

Within the Scrum framework there are three well defined roles. They complement one another and success can only come from embracing all three roles. Curious to learn more about the Scrum roles, read on!

Date: 25/05/2021| Category: Best Practices Glossary| Tags: Scrum

How Best Practices deal with IT-security
How Best Practices deal with IT-security

IT Governance & Service Management

How Best Practices deal with IT-security

We asked Xavier Van Lindt to share his experience with about Best Practices in respect to IT Security. Find out more!

Date: 18/05/2021| Category: IT Governance & Service Management| Tags: DevOps, ITIL

Importance of MVP and MBI in Project Management
Importance of MVP and MBI in Project Management

Project Management

Importance of MVP and MBI in Project Management

PMI's PMP certification has undergone a major change in 2021. New concepts introduced in official PMI training support include MVP and MBI. Discover more about these two concepts in this article written by Haykel KCHAOU.

Date: 11/05/2021| Category: Project Management| Tags: PMP

Healthcare Project Management; challenges and benefits
Healthcare Project Management; challenges and benefits

Project Management

Healthcare Project Management; challenges and benefits

The Hospital sector shared its need for a framework to manage and control the delivery of change across portfolio, programme and project management. The aim is to build its capabilities to manage the implementation of transformation objectives both effectively and efficiently. Find out what makes PM in the Hospital sectors so unique!

Date: 07/05/2021| Category: Project Management|

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