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Home/ITIL

ITIL

Using Best Practices in IT – Interview with Xavier van Lindt

In this interview Xavier van Lindt tells about one of the main struggles in any IT department;: communication. Find out how different Best Practices try to tackle this and improve communication of all sorts. Read on
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Date: 20/04/2021| Category: Tips and interviews| Tags: ,

Organizational Change Management: key factor in a digital transformation with ITIL 4

The ITIL DPI module focuses on how to plan and improve the six main activities of the Service Value Chain and Value Stream. This blogpost explains how and why.
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Date: 12/01/2021| Category: IT Governance & Service Management| Tags:

The importance of Control and Metrics in ITIL 4

Within ITIL 4 there is a lot to do about ‘control’ related to plan and improve activities. These are two specific aspects of the ITIL 4 Value Chain. The ITIL Strategist Direct, Plan and Improve module goes into depth on this topic and provides guidance to ITIL users when it comes to control. Control If […]
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Date: 20/10/2020| Category: IT Governance & Service Management| Tags:

ITIL vs COBIT

Both ITIL and COBIT are frameworks that are designed to support IT Service Management. But what are the differences between the two? Why would you choose one or the other? We decided to compare them and answer all your burning questions.
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Date: 30/06/2020| Category: FAQ| Tags: ,

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