The Summer is about to start... take the opportunity to invest some of your time to upgrade your skills!

Have a look at this list of confirmed courses: Project Management (PRINCE2), Scrum, Change Management and Portfolio Management.

AUGUST and SEPTEMBER CONFIRMED COURSES 

• Project Management - PRINCE2 Foundation & Practitioner: 6-10 August (FR) Brussels ---> More Info
• Project Management - PRINCE2 Foundation & Practitioner: 20-24 August (EN) Brussels ---> More Info
• Project Management - PRINCE2 Foundation & Practitioner: 10-11-12-13-14 September (FR) Brussels ---> More Info
• Change Management - Foundation & Practitioner: 10-11-12-13 September (EN) Brussels ---> More Info
• Scrum - Certified Scrum Master - 20-21 September (EN) Gent ---> More Info
• Portfolio Management - MoP Foundation & Practitioner (EN) Brussels ---> More Info

MORE PEOPLE TO TRAIN? 

Get in touch with us to discuss the best solution for your team!

Many professionals already ITIL Foundation certified struggle in the selection of the next step in the ITIL Intermediate certification path. What is the next step to improve your IT service management skills? With the info and the guide below we want to explain in easy words the ITIL 4 certification path: the different options available, the credit system and the steps that will guide you to become ITIL Expert.

WHY CONTINUE YOUR TRAINING AFTER ITIL FOUNDATION?

While ITIL Foundation remains the core level, as it provides good preparation and insight into the relevant ITIL structure concepts in IT Service Management, the Intermediate Levels deepen specific concepts across the different phases or processes of the IT Service Management cycle.

Depending on the needs of the candidates, their activities or their position, some specific Intermediate levels can improve professional skills and help them become more competitive.

WHAT ABOUT THE ITIL INTERMEDIATE LEVELS?

To start off it is very important to underline that all ITIL Intermediate certifications are available ONLY to ITIL Foundation certified professionals. In other words, ITIL Foundation certificate is the prerequisite in order to enter any intermediate level.

Secondly, the ITIL Intermediate levels are divided into two so-called streams. ITIL Managing Professional, which consists of four modules and ITIL Strategic leader, which consists of two modules.

The ITIL Managing Professional Stream modules are relevant for IT practitioners working within technology and digital teams across business. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows

The ITIL Managing Professional Stream modules are:

• Create, Deliver & Support
• Direct, Plan & Improve
• High Velocity IT
• Drive Stakeholder Value

On the other hand, the ITIL Strategic Leader modules recognize the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL SL demonstrates that the individual has a clear understanding of how IT influences and directs business strategy.

The ITIL Strategic Leader modules are:

• Direct, Plan & Improve
• Digital and IT Strategy

What is ITIL 

ITIL is the most widely accepted approach to IT Service Management in the world, and is used globally by millions of practitioners. For over 25 years, ITIL has been providing organisations with a practical guidance to improve IT services. ITIL is fundamental to businesses, enables transformation and helps organisations realize value. The last version of the framework, ITIL 4, is built on established ITSM practices and expands itself to the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides a practical and flexible basis to support organisations on their journey to the new world of digital transformation. ITIL provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy. The ITIL Certification Scheme exists of four certification levels; ITIL Foundation, ITIL Managing Professional, ITIL Strategic Leader and ITIL Master. See the image below for an overview of the ITIL 4 Certification Scheme.

Source: Axelos

WANT EXTRA INFO ON ITIL 4?

Get all the info on the latest version of ITIL by visiting this page.

Feel free to get in touch, we will ask our ITIL trainer to help you identify your next step!

PRINCE2 is firmly established as the world’s most practiced method for project management and is globally recognized for delivering successful projects. As you all know, 2017 marked the year of the update of the method, since its last update in 2009. While the ENGLISH version of this update was released in 2017, the French and Dutch versions are upcoming! This is the statement released by Axelos Global Best Practice, owner of the PRINCE2 method: “Following the successful update of PRINCE2 in English, AXELOS is delighted to announce the schedule for translation of the PRINCE2 2017 updated manual and the supporting Foundation and Practitioner examinations.”

PRINCE2 Manual Latest Edition

ENGLISH VERSION - You can buy your copy of the "Managing Successful Projects with PRINCE2®" 2017 Edition at this link. FRENCH VERSION - You can pre-order your copy of the French manual 2017 version "Réussir le Management de Projet avec PRINCE2®" at this link. DUTCH VERSION - You can pre-order your copy of the Dutch  manual 2017 version "Managen van Succesvolle Projecten met PRINCE2®" at this link.

PRINCE2 (Projects IN Controlled Environment) is a structured method for the effective and efficient management of projects. It is a generic, best-practice approach for the management of all types of projects and it has become the de facto standard for organising, managing and controlling projects globally. The PRINCE2 process map is always one of the most downloaded documents from QRP International's download area: this graphic view of the PRINCE2 process involved within a project is a useful and relevant tool for:

• Project managers: anyone who is applying PRINCE2 at work would benefit from having a clear and graphic overview of the method.
• Course delegates: QRP International provides an A3 Process Map version as part of the training material during our courses, both classroom and distance learning.

PRINCE2 2017 Process Model PDF: a Renewed Process Map, updated to NEW Version

PRINCE2 is firmly established as the world’s most practiced method for project management and is globally recognized for delivering successful projects. In July 2017 AXELOS released the first major update to PRINCE2 since 2009, with the 2017 version of the method: this brings along a new PRINCE2 guidance and new Foundation and Practitioner examinations. The 2017 update of PRINCE2 builds on the proven strength of PRINCE2, so the following key elements remain unchanged:

• 7 Processes forming the project management
• 7 Principles forming the basis of good method of managing projects
• 7 Themes, knowledge areas which support specific key areas of project management

The purpose of the updated version is to better respond to current imperatives for flexibility and agility, and the new guidance wants to do so with a renewed focus on the importance of tailoring. The PRINCE2 Process Flow Diagram is a graphical 'at a glance' representation of all the PRINCE2 processes and how they fit together and it shows all the processes involved in running a PRINCE2 project from start to finish.   The QRP International's PRIN​CE2 Process map does not show only all the processes and how each stage integrates with the others but also what action needs to be taken for each process, which are the important products, documents or information to deliver during the stage​ for each management level​​ (Team Manager, Project Manager, Project Board). Looks complicated but it's not! This process map is a strong asset during your PRINCE2 Foundation and Practitioner course and an helpful reference ​once back in the office​ as a project manager.

Download your version!

Our PRINCE2 Process Model is available for download: don't miss this chance!

More on PRINCE2: Literature, Articles and Case Studies

QRP International has a full selection of recommended reading for professional qualifications: check out our Literature page to stay up to date with the latest publications on Project, Programme, Portfolio and Change Management. Furthermore, our commitment is to share with the community practical cases and real life scenarios about the methods, as well as white papers that illustrate the features of each Best Practice: check out our Articles & Case Studies page to find valuable content, easy to download!

A big news has been released by Axelos, the joint venture company, created in 2013 by the Cabinet Office, and owner of ITIL: ITIL will be updated in 2018!

"Over the last 18 months we have embarked on a programme of extensive research (30+ global workshops engaging with over 300 partners, professionals and SMEs so far), and we recognise that this update cannot be done without the cooperation and input from our valued partner network. We are keen to work with you all to ensure that the new guidance will support you and your customers."

ITIL 4 - RELEASE IN 2019

The first release of ITIL 4 will go live in Q1 2019.

ITIL UPDATE: WHAT DO WE KNOW?

What we know so far about the ITIL Update:

• The core elements of ITIL will remain and will continue to derive from the experiences of thousands of specialists and experts. Research has confirmed that ITIL remains best practice for the ITSM industry.
• The Update will include practical guidance on how ITIL is adopted in conjunction with practices such as DevOps, Agile and Lean.
• Individuals who have already certified will have their current certifications recognised in the new scheme.

A COMMUNITY-LED INITIATIVE: GET INVOLVED!

Axelos actively encourages practitioners to provide insight and feedback to directly influence the update via the Global Research Programme. Currently more than 650 members have signed up to the programme. Sign up too!

QRP International is one of the major player in the Best Practices Training market in Europe, and supports organisations in the development of their personal skills and in the successful implementation of these Best Practices through our accredited trainers and consultants.

Our 2018 Training Catalogue

Follow this link to download the 2018 version of our full Training Catalogue: it's an easy way to have an overview of all our training services!

​"The more that you read, the more things you will know. The more that you learn, the more places you'll go."

Download

QRP International is an Accredited Training Organisation (ATO) for PRINCE2®, ITIL®, MSP®, P3O®, MoP®, AgilePM, PRINCE2 Agile™, Change Management and a Registered Education Provider (REP) for PMP and delivers accredited trainings services in the following areas:

• Project Management
  • PRINCE2 (Projects IN Controlled Environments) 
  • AgilePM 
  • Scrum 
  • PRINCE2 Agile 
  • PMP (Project Management Professional)
• Programme Management - MSP (Managing Successful Programmes)
• Project Support - P3O (Portfolio, Programme and Project Offices Management)
• Portfolio Management - MoP (Management of Portfolios) 
• IT Service Management - ITIL (Information Technology Infrastructure Library) 
• • ITIL Foundation
  • ITIL Practitioner
  • ITIL Intermediate: Service Strategy (SS)
  • ITIL Intermediate: Service Design (SD)
  • ITIL Intermediate: Service Transition (ST)
  • ITIL Intermediate: Service Operation (SO)
  • ITIL Intermediate: Continual Service Improvement (CSI)
• Change Management

The courses we deliver strike a balance between the practical application of the method and offering the best preparation for passing the examinations.

The benefits of our Open Courses throughout Europe

QRP open-courses benefits:

Choose the nearest location, decide for the best week, and book your course: it's never been easier!

Further Information

Visit our Scheduled Open Courses page to see our public schedule of courses, dates and locations, or contact us!