ITIL Benefits

This White Paper is for senior executives, managers and decision makers whose businesses make use of information technology (IT). It is relevant for any size or type of organization – whether small, medium or large; local or multinational; public sector, private sector or not-for-profit. It is essential reading for anyone who wants to maximize the value from their IT. This White Paper will explain how IT services provide business value, and why good IT service management is essential in order to unlock this value.